Privacy Policy

We believe transparency builds trust. This policy explains how BusArk collects, protects and uses your information while keeping your privacy secure and your data safe.

At BusArk, your privacy matters. This policy explains, in clear and simple terms, the information we collect, how we use it, and the choices you have when using our platform. Our goal is to be transparent in how we handle and protect your information.

Information We May Collect

We may collect the following types of information when you use BusArk:

  • Your name and email address
  • Basic account information
  • Technical details such as device type, browser type, and approximate location (based on IP address)
  • Activity within the BusArk platform, including spins, rewards, entries, and referral usage
  • Log data used for service performance, diagnostics, and security

We only collect information necessary to operate and improve the service.

How We Use Your Information

We may use the information we collect to:

  • Provide access to the BusArk platform and its features
  • Send digital rewards or account-related notifications
  • Maintain platform safety, detect misuse, and monitor performance
  • Improve the user experience and overall service quality
  • Support referral, sharing, and community features where applicable

We do not use your information for unrelated marketing purposes.

We Do Not Sell Your Data

BusArk does not sell personal data to advertisers or third-party marketing agencies. Your information is only used within the BusArk platform or with trusted service providers who help operate the system.

Third-Party Services

To operate, improve and support our platform, we use trusted third-party services, including:

  • Firebase (Google) – authentication, hosting, cloud functions, secure data storage and other platform services
  • Google Analytics – helping us understand general usage patterns so we can improve performance and user experience
  • Google AdSense – displaying advertising on parts of the BusArk website and helping measure the performance of those advertisements
  • Email providers – sending account, service and reward-related notifications

These third-party services may process technical, device or usage information where necessary to provide their services. This may include information such as IP addresses, browser or device information and online identifiers.

Cookies, Advertising & Tracking Technologies

BusArk and third-party services we use may use cookies, local storage, web beacons and similar technologies when you use our website.

These technologies may be used to:

  • Keep you logged in between sessions
  • Provide and maintain platform features
  • Monitor system stability, security and performance
  • Understand how visitors use the BusArk platform
  • Remember certain preferences and improve your experience
  • Display and measure advertising where advertising is enabled

Google advertising: BusArk uses Google AdSense on parts of the website. Google and other third-party advertising providers may place and read cookies on your browser, or use web beacons, IP addresses and other identifiers, as a result of ads being served on the website.

Information collected through these technologies may be used for advertising measurement and, where permitted and where the appropriate consent has been obtained, advertising personalisation.

Where required, visitors will be given choices about the use of cookies and personal data for advertising through the consent controls provided on the website. You can also manage cookies through your browser settings.

How Long We Keep Your Information

We retain your information only for as long as it is needed to operate your account and provide the BusArk service. If you request deletion, we remove personal information wherever technically possible.

Your Choices & Rights

You may request to:

  • Access the information we hold about you
  • Update or correct your data
  • Delete your account and associated data
  • Withdraw consent for optional communications

To make a request, contact us at:
office@busark.co.uk

Age Requirements

BusArk is intended for UK residents aged 18 or over. We do not knowingly collect information from anyone under 18.

Contact

If you have questions about this policy or how BusArk handles data, please contact us at:
office@busark.co.uk