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1. Introduction

Welcome to the BusArk Spin the Wheel feature (the “Game”). These rules explain how to participate, how spins and rewards work, how Special Rewards are used, and how to enjoy the Game fairly.

Spin the Wheel forms part of the BusArk online platform and may be accessed through authorised BusArk tickets, referrals or other eligible access methods.

Participation is free. No purchase, payment or wager is required to take part.

By participating in the Game, you agree to follow these rules and any additional conditions displayed for a particular reward, Monthly Vault, Bonus Draw or other BusArk feature.

2. Who Can Play?

• ✅ UK residents only.
• ✅ Participants must be 18 or older.
• ✅ Participation is completely free.
• ✅ No purchase is required to enter or participate.
• 🚫 BusArk staff or contractors may not participate where their involvement could affect the fairness or administration of the Game.

3. How to Play

1. 🎫 Access the Spin page using an eligible BusArk ticket, referral or other authorised access method.
2. 🎡 Select the Spin button when a spin is available.
3. 🏆 The wheel stops and reveals the result of that spin.
4. 🎁 Where a reward requires a claim or confirmation, follow the instructions displayed on screen.
5. 💚 Your eligible gameplay also contributes to the BusArk charity participation system.

Different rewards may have different delivery or redemption methods. The relevant instructions will be displayed when required.

4. Daily Spins & Sharing

Eligible players normally begin each day with up to 3 daily spins.

Additional daily spins can be earned through qualifying shares.

• 🎡 Base daily allowance: 3 spins.
• 🔗 Each qualifying share: +3 spins.
• 📲 Maximum qualifying shares: 5 per day.
• 🎯 Maximum daily allowance after all qualifying share bonuses: 18 spins.
• 🕛 Daily spin and share counts reset according to UK time.
• ⏳ Unused daily spins do not carry forward to the following day.

A share must satisfy the applicable BusArk sharing requirements before bonus spins are credited. Repeated, automated, artificial or abusive sharing may not qualify.

Special platform events such as Happy Hour may temporarily provide different opportunities or benefits. Any additional conditions will be displayed while the relevant event is active.

5. Rewards & Claims

Eligible wheel outcomes may provide digital rewards, promotional rewards, Special Rewards or other experiences made available by BusArk.

Where a reward requires a claim, the player must complete the displayed claim process.

BusArk may limit the number of reward claims that can be completed during a day. Current gameplay limits and eligibility checks are applied by the platform automatically.

A successful wheel result does not override verification, eligibility, availability or fair-play requirements.

6. Special Rewards

Certain eligible wheel results may provide a Special Reward entry. An eligible Special Reward entry can provide a chance to participate in its assigned BusArk Monthly Vault.

Each eligible Special Reward entry is treated as a separate entry. If you have several eligible entries, you have several opportunities to be selected.

Having more entries increases the number of opportunities you have in the draw, but it does not guarantee a winning result.

Because eligible entries are considered separately, more than one entry belonging to the same player may be selected in the same Monthly Vault.

7. BusArk Monthly Vault

Eligible Special Reward entries collected during a calendar month are assigned to that month's BusArk Monthly Vault.

The Monthly Vault is completed after the relevant month has ended. Once a result becomes available, participating players can visit the Special Awards area of their Player Hub and open their completed Vault.

🏆 Monthly Vault Awards

The standard Monthly Vault contains five winning entry positions:

• 🥇 1st: 20,000 Charity Bonus Points — £20 direct charity contribution.
• 🥈 2nd: 15,000 Charity Bonus Points — £15 direct charity contribution.
• 🥉 3rd: 10,000 Charity Bonus Points — £10 direct charity contribution.
• 🏆 4th: 5,000 Charity Bonus Points — £5 direct charity contribution.
• 🏆 5th: 5,000 Charity Bonus Points — £5 direct charity contribution.

Charity Bonus Points awarded through the Monthly Vault are not cash prizes payable to the player.

They represent a direct charitable contribution funded by BusArk. A winning player chooses an eligible charity and BusArk makes the corresponding contribution directly to that charity.

💚 Choosing Your Charity

If one of your entries is selected, the winning result will appear in your Player Hub.

You will be able to choose an eligible verified charity for each winning entry. Where you have more than one winning entry, each contribution is handled separately.

Once you confirm a charity selection, that selection should be treated as final. Please check your chosen charity carefully before confirming.

🔒 After the Monthly Vault

Once an eligible Special Reward entry has participated in its assigned Monthly Vault, its Monthly Vault lifecycle is complete.

That entry cannot be reused in a future Monthly Vault.

8. Bonus Draws

BusArk may make additional Bonus Draws available from time to time.

Bonus Draws are additional promotional opportunities and are separate from the normal Monthly Vault.

Where an eligible Bonus Draw is available, it will appear in the Special Awards area of the Player Hub. Participation is optional.

🎟 Entering a Bonus Draw

Eligible players can choose to enter an open Bonus Draw using the Special Reward entries made available to that draw.

Entering a Bonus Draw does not use up or remove the normal Monthly Vault opportunity attached to an eligible Special Reward entry.

The same eligible entry can therefore participate in an available Bonus Draw while remaining active for its assigned Monthly Vault.

🎁 Bonus Draw Results

After a Bonus Draw has been completed, participating players can open the completed draw in their Player Hub and reveal their participating tickets individually.

If an entry is not selected in the Bonus Draw, its normal Monthly Vault opportunity remains active, subject to the normal Monthly Vault rules.

If an entry wins, the result will show the Charity Bonus Points and direct charity contribution attached to that Bonus Draw award.

The player can then select an eligible charity for BusArk to make the contribution.

Bonus Draw awards may vary between promotions. The applicable award will be shown with the relevant Bonus Draw.

9. Gifting Special Rewards

Where gifting is available, eligible users may be able to gift an unused Special Reward entry to another person through the BusArk platform.

• 🎁 Only eligible unused Special Reward entries can be gifted.
• 🔒 An entry can only be transferred through the authorised BusArk gifting process.
• ⏰ A gift may have a redemption or expiry period.
• 🚫 Special Reward entries must not be sold, auctioned or traded for money.
• 🛡 BusArk may reject or cancel a gift where eligibility or fair-play requirements are not satisfied.

Gifting does not influence the selection process or guarantee that an entry will win.

10. Prize Collection & Delivery

The delivery method depends on the type of reward.

• 💻 Digital rewards may be made available directly through the platform or another digital delivery method.
• 📧 Some rewards or confirmations may be sent to the email address associated with the player's account.
• 📦 Where a physical reward is offered, delivery information and any applicable conditions will be provided.
• ⏳ Third-party rewards may be subject to their own availability, redemption periods and conditions.

🎁 Digital Vouchers & Promotional Rewards

Some rewards may include digital vouchers, promotional codes or gift cards.

• 💬 They cannot be exchanged with BusArk for cash.
• 🚫 They must not be sold or traded where the applicable reward terms prohibit this.
• ⏳ They may include an expiry date established by the issuing partner.
• 🛍 Third-party redemption may also be subject to the issuing partner's terms and availability.

No purchase is required from BusArk to receive an eligible promotional reward.

11. Sharing

BusArk allows eligible players to share the platform and may award additional daily spins for qualifying shares.

Each qualifying share can provide 3 additional spins, with up to 5 qualifying shares per day.

This means an eligible player can have up to 18 daily spins when the base allowance and all available qualifying share bonuses have been used.

Sharing must be genuine. Automated, repeated or manipulated activity intended to obtain additional spins unfairly may be rejected.

12. Privacy & Account Information

• 📧 Account and contact information may be used where necessary to administer rewards and the player's account.
• 🔐 Player information is handled in accordance with BusArk's Privacy Policy.
• 💳 Players are not required to provide payment details in order to participate in the Game.
• 📢 Marketing communications are subject to the player's applicable communication preferences.

See our full Privacy Policy for further information.

13. Important Rules & Limitations

• 🎟 BusArk tickets and access codes must be genuine and valid.
• 📱 Tickets may be associated with a device or player account for fair-play and security purposes.
• 🚫 A ticket or entry must not be duplicated, altered or manipulated.
• 🚫 Automated gameplay, bots, scripts or other artificial participation are not permitted.
• 🚫 Attempts to bypass daily limits, device controls, entry restrictions or reward limits may result in the affected activity being rejected.
• 🎁 Reward claims remain subject to the applicable eligibility and verification requirements.
• 🔐 Once a Special Reward entry has completed its assigned Monthly Vault, it cannot be restored for use in a future Monthly Vault.

14. Fair Play & Responsibility

BusArk Spin the Wheel is a free-to-play feature of the BusArk platform. No purchase, payment or wager is required to participate.

BusArk uses account, ticket, device and activity checks to help maintain a fair experience for participants.

• 🆓 Participation is free.
• 🎁 Rewards and draw entries are subject to the published eligibility rules.
• 🛡 BusArk may investigate unusual, duplicate, automated or manipulated activity.
• 🚫 Entries or rewards associated with abuse, fraud or attempts to bypass the rules may be rejected or disqualified.
• 🔐 Verification may be required before certain rewards or charitable contributions are confirmed.

15. Charity Support — No Cost to Players

BusArk supports eligible UK charities as part of the platform's community participation model.

Participating in BusArk is completely free. Players are not required to donate money in order to play, receive spins, earn rewards or support a charity through normal gameplay.

💚 Your Chosen Charity

Players can select an eligible charity to support through their gameplay. Eligible activity contributes towards that charity's monthly community support total.

Charity support generated through normal gameplay is separate from any direct charity contribution awarded through a winning Monthly Vault or Bonus Draw entry.

🏆 Monthly Charity Leaderboard

Eligible charities are ranked according to community support recorded through the BusArk platform during the applicable month.

At the end of the relevant monthly period, the leading eligible charities are used to determine the distribution of the applicable BusArk monthly charity fund.

Only charities accepted by BusArk as eligible for the platform can receive distributions through this process.

💷 How Gameplay Contributions Work

BusArk tracks eligible gameplay activity across the platform. Under the current model, every 1,000 eligible spins contributes £1 from BusArk towards the applicable monthly charity funding calculation.

Players do not provide this money. The contribution is funded by BusArk.

Monthly targets, caps and available charity funding may apply to keep the programme sustainable.

📊 Monthly Distribution

Under the current distribution model, the top five eligible charities share the applicable monthly charity funding.

• 🥇 The top-ranked charity receives 30%.
• 💚 The remaining four charities share the remaining 70%.

Completed monthly distributions may be recorded in BusArk's Donation History to provide transparency around the charity support generated by the platform.

🎁 Monthly Vault & Bonus Draw Contributions

Monthly Vault and Bonus Draw charity awards operate separately from the normal monthly charity leaderboard distribution.

When a winning entry receives Charity Bonus Points, the points correspond to a specific direct charity contribution. The winning player chooses an eligible charity, and BusArk makes that contribution directly to the selected charity.

These Charity Bonus Points cannot be withdrawn by the player as cash and do not represent money held on the player's behalf.

16. Final Notes

BusArk may update these rules from time to time as the platform, rewards and participation features evolve. Players should check this page for the latest version.

Individual Bonus Draws, partner rewards or other special opportunities may include additional conditions. Where applicable, those conditions will be displayed with the relevant feature or opportunity.

Eligibility and reward decisions may be reviewed where necessary to protect the integrity and fair operation of the platform.

By participating, you agree to follow these rules. Have fun, play fair and good luck! 🎡

17. Frequently Asked Questions (FAQ)

Only one FAQ item can be expanded at a time.